Russian online marketplace Ozon announces support measures for sellers amid Ukrainian drone attacks
Ozon, the Russian online marketplace whose warehouses have come under Ukrainian drone attacks, has announced a series of measures to support sellers.
Russian e-commerce platform Ozon has unveiled support measures for its sellers following Ukrainian drone attacks on its warehouses. The company states that sellers with Ingosstrakh insurance policies covering drone-attack damage may claim payouts for destroyed goods once Ozon completes inventory checks at the affected warehouses. It will then send payout instructions to sellers via their platform accounts.
To alleviate the impact of the attacks, Ozon has waived storage fees for goods stored at damaged warehouses and will relocate goods from closed facilities to other warehouses without any additional cost. Moreover, the company will bear the expense of redirecting shipments already en route to damaged warehouses.
Starting August 30, Ozon will lower its warehouse storage commission by three percentage points. Additionally, the platform has temporarily disabled the option to pay for orders upon delivery in 38 regions to reduce the likelihood of goods being returned to warehouses. Until September 22, Ozon will waive penalties for sellers under the FBS model regarding seller-caused order cancellations, customer complaints, or late shipments.
Written by urgent.news from Meduza (English)'s reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
