Immigration lodges police report after viral UTC Pudu post found inconsistent with CCTV records
PUTRAJAYA, Aug 25 — The Immigration Department of Malaysia (JIM) has lodged a police report over a viral post conc...
On August 25, the Immigration Department of Malaysia (JIM) filed a police report following the circulation of a post alleging inconsistencies between the applicant's experience at the UTC Pudu Sentral Immigration Branch Office and CCTV footage. Director-general Datuk Zakaria Shaaban revealed that a thorough review confirmed several claims in the post did not align with the CCTV recordings, related records, and testimonies from the officers on duty during the incident.
The department's statement explained that they thoroughly examined CCTV footage, relevant records, and statements from the officers involved in the matter. Zakaria emphasized that their commitment to the matter was to clarify the actual situation using the facts gathered. Subsequently, the Immigration Department lodged a police report and pledged full cooperation with the Royal Malaysia Police (PDRM).
Zakaria highlighted that JIM respected the rights of individuals to voice their opinions, share their experiences, or submit complaints about the department's services. However, he stressed the importance of accurate and comprehensive information to ensure a fair evaluation and prevent misunderstandings. The Immigration Department reaffirmed its dedication to handling complaints transparently, professionally, and without bias, all while providing courteous services that prioritize public interests.
Written by urgent.news from Malay Mail's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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