Amazon & Flipkart’s new cancellation fees has made sellers unhappy
Amazon and Flipkart have changed seller cancellation fees ahead of the festive season. Flipkart introduced a three-tier penalty structure for order fulfilment lapses. Amazon is also increasing closing fees across its fulfillment channels. Sellers express concern over increased financial burdens and thin operating margins. These changes aim to improve planning and customer experience for online…
Two major online shopping platforms, Amazon and Flipkart, have recently introduced changes to cancellation fees for sellers ahead of the country's festival season. According to a report, Amazon India altered the way it calculates order cancellation fees for sellers utilizing its Easy Ship and Self Ship services, with the change taking effect on August 17.
Flipkart, on the other hand, implemented a three-tier penalty structure for order fulfillment lapses, effective August 23, 2026. Sellers argue that these modifications add to the financial strain faced by small and medium enterprises, which often operate with slim profit margins.
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