Urgent.News

What's breaking now, across thousands of outlets.

Finance & Markets

You may soon be able to apply for driver’s licence, passports and more through VFS citizen services in India

VFS Global CEO Zubin Karkaria has defended the company's visa outsourcing operations following an investigation into its work at visa centres, saying the company operates under continuous government oversight.

You may soon be able to apply for driver’s licence, passports and more through VFS citizen services in India

VFS Global, the world's largest visa outsourcing company, has defended its operations following allegations and investigations into its visa services. Founder and CEO Zubin Karkaria stated that the company works with 71 governments across 168 countries and is subject to extensive government oversight, with thousands of audits conducted annually covering various aspects such as security, technology, and GDPR compliance.

Addressing concerns about appointment slots and premium services, Karkaria emphasized the company's strict zero-tolerance policy for any wrongdoing and its commitment to security and customer centricity. Additionally, Karkaria highlighted VFS Global's advancements in AI technology for detecting forged documents and preventing manipulation of visa appointment systems, stating that the company continues to expand its presence, particularly in India, where it plans to offer services for passports, driving licences, and national IDs.

Brief written by urgent.news from Live Mint's own syndicated text. Machine-written — may contain errors; check the original before relying on it.

Read the original at livemint.com →

More in Finance & Markets

More from Monday 24 August →