Family Bank opens 98th branch in Upper Hill
The new branch will serve corporates, professional services firms, institutions, small and medium-sized enterprises and individuals in Upper Hill and surrounding areas.
Nairobi's Family Bank has inaugurated its 98th branch at Beacon Mall in Upper Hill, as part of its expansion plans across the city's key business districts. The new outlet is set to cater to corporates, professional services firms, institutions, small and medium-sized enterprises (SMEs) and individuals residing in Upper Hill and the surrounding areas. This expansion is in line with the bank's five-year strategy from 2025 to 2029, which aims at growth, digitisation, operational efficiency and enhancing customer experience.
Family Bank's Chief Executive Officer, Nancy Njau, highlighted that the new branch would bolster the bank's capacity to serve businesses and individuals in Nairobi's major commercial heartland. Njau emphasized that the bank's strategy for 2025-2029 is built on sustainable growth, stability and profitability, with strategic expansion being a key driver in achieving these objectives.
She also pointed out that the bank's strategy extends beyond merely expanding its physical presence; it focuses on delivering compelling propositions, digital solutions and operational excellence to better serve customers.
The opening of the Upper Hill branch underscores Family Bank's ongoing commitment to investing in Nairobi's business community and its efforts to make banking services more accessible to customers.
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