DBS rolls out career advisory service to help employees navigate AI-driven change

Singapore's DBS Bank has introduced a new career advisory service aimed at helping employees navigate the workplace changes brought about by artificial intelligence (AI). Minister for Trade and Industry (Energy) Tan See Leng emphasized the importance of adapting to these shifts to maintain Singapore's position as a leading financial centre, noting that AI should serve as a tool to automate routine tasks and enable workers to focus on higher-value, creative problems.

DBS has trained over 100 career advisers, who will provide personalized guidance alongside their regular duties, complementing existing self-service AI career development tools like iCoach and iGrow. The new service will be initially available to employees in DBS' six core markets. In a memorandum of understanding (MOU) with the Institute of Banking and Finance Singapore (IBF), DBS plans to co-develop industry-relevant programs, train 40,000 employees globally—including 14,800 in Singapore— in foundational AI skills, and collaborate on workforce interventions such as Career Conversion Programs and industry-aligned pathways.

DBS also aims to strengthen Singapore's pipeline of young talent in the financial sector through initiatives like IBF's Young Talent Programme for AI in Finance and by hiring over 500 local young talent in 2026 across various programmes.