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Businesses must reinvent their processes and workforce to scale agentic AI adoption

Only 15% of US-based organizations have reached scaled, orchestrated, multi-agent adoption, according to the latest Deloitte research.

Businesses must undergo significant changes to successfully integrate agentic AI into their operations, according to recent research. Only 15% of organizations have achieved scaled, multi-agent deployments, while most are still in the testing and expansion phase. The primary challenges include insufficient resources for workforce transformation, lack of trustworthy data, and traditional ways of working.

Approximately 70% of business leaders express concerns about agent trust and governance, while 67% find integration costs and complexity daunting. Over half of leaders view their future operating model as AI-driven, but only 20% of businesses claim their workforce is prepared for agentic AI. By 2030, 74% of leaders expect half of business processes to be redesigned around AI agents.

To scale agentic AI, organizations must invest in workforce transformation, focusing on employee reskilling, upskilling, and creating new roles that encourage collaboration between humans and AI agents.

Written by urgent.news from ZDNet's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Read the original at zdnet.com →

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