Bitkom-Umfrage: Fast jeder Zweite will Roboter im Haushalt helfen lassen
Sogenannte Smart-Home-Anwendungen verbreiten sich zunehmend, doch viele Menschen fürchten Kontrollverlust und Hacker. Wie Verbraucher Chancen und Risiken der vernetzten Technik einschätzen.
A recent Bitkom survey reveals that nearly half of German residents (48%) are open to the idea of having a humanoid robot, powered by artificial intelligence, in their homes. Of these, 18% envision the robot being used "for sure," while 30% say "somewhat yes." The remaining half of the population expresses skepticism towards household humanoid robots; 47% outright reject their use.
Bitkom's CEO, Bernhard Rohleder, warned that these robots, due to their human-like appearance, could both fascinate and instill fear. Acceptance hinges on the robot providing tangible benefits and reducing human workload in daily tasks. Among the tasks where people would welcome assistance from a robot are cleaning (87%), shopping (77%), and washing (73%).
Over half (60%) imagine robots helping with cooking, 58% with pet care, 54% with repairs, and 55% with care for the elderly. Consequently, these robots evoke strong psychological barriers, with 46% finding them eerie and 53% fearing loss of control over their homes. Surprisingly, 57% can picture interacting with such a robot, with 14% believing machines could replace human interaction.
Smart-home technology has penetrated more than half of German households, with usage rising from 46% in 2024 to 52% in 2026. The most popular smart-home devices are smart lights (46%) and smart wall sockets (44%). Saugrobots (vacuum robots) are used by 33% of respondents, followed by smart thermostats and energy systems (28%). Interest in fully AI-controlled homes is growing as well, with 32% of participants expressing a desire to live in one.
63% believe AI can improve energy efficiency in the home. However, concerns remain: 40% fear losing control to AI, and 42% demand stronger legal regulation for smart-home applications. Safety worries persist, with 59% fearing hacker attacks (up 5% since 2024) and 40% worried about data misuse. 38% find the cost prohibitive, although technical stability is high, with 45% experiencing no outages in the past year.
Bitkom Research conducted the study in summer 2026, surveying 1,159 individuals aged 16 and above across Germany.
Written by urgent.news from Handelsblatt's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
