Water crisis in Gurgaon, DLF Phases 1 & 2 face low pressure, tankers called in

In Gurgaon, specifically in DLF Phases 1 & 2, residents are facing a water crisis due to low pressure and a lack of supply. Sarita Handa, a retired ITC executive housekeeper, has not been able to use her washing machine for four days, as the water pressure has become too weak. The issue began on Wednesday when the Basai Water Treatment Plant experienced a tripping incident and a major leakage in a 1,300-mm master supply pipeline.

While the first two days saw little to no water, the last two days have brought a low-pressure supply. Larger families are finding the tankers provided by DLF insufficient for their needs. In response, private tanker operators have raised their rates from around Rs 1,200 to over Rs 3,000. Similar problems are reported in DLF Phase 2, with K Block resident Ajay Kumar stating that residents have not received any water supply throughout Thursday.

In high-rises like Silver Oaks, where around 700 families reside, underground reservoirs are near-empty, and residents are forced to buy packaged drinking water while relying on costly private tankers for basic sanitation. DLF City has instructed security personnel to address water wastage and has urged residents to conserve water.

The company stated that water supply normalization and re-pressurization of the distribution network are under way, but restoration may take additional time in downstream areas. GMDA teams repaired the master supply pipeline on Thursday night, but fresh damage to another critical pipeline has further exacerbated the city's water situation.