Dubai adopts unified workforce productivity system across government entities

Dubai has officially adopted a unified workforce productivity measurement system across all its government entities, as part of a five-year initiative that leverages millions of data points, advanced analytics, and artificial intelligence. This system, approved under Executive Council Resolution No. 67 of 2025, is now being implemented across 32 government bodies, linking human and financial resources to the outcomes of government services.

The Dubai Government Human Resources Department, led by Director-General Abdullah Ali bin Zayed Al Falasi, announced that the system was developed following a pilot phase in 2020 and the establishment of a steering committee under Resolution No. 7 of 2023 to refine the methodology. The committee concluded its work with the final adoption of the initiative as an integrated system across the Dubai Government.

Over the five-year development period, the system amassed a vast knowledge base from millions of data points, enabling officials to establish a consistent approach for productivity measurement, resource allocation assessment, and decision-making aimed at enhancing government services. The program has also introduced digital platforms and analytical tools powered by machine learning and artificial intelligence, allowing government entities to regularly monitor productivity indicators and examine the relationship between resources and outputs.

Al Falasi emphasized that the system's impact extends beyond mere productivity measurement. It sets a unified framework for improving resource allocation, service quality, and the long-term sustainability of institutional performance, marking a significant step towards a data-driven government in Dubai.