CrossCountry to provide full service on Monday
CrossCountry says its "key priority" is now restoring as close to a normal service as possible.
CrossCountry will resume a full train service on Monday after major disruptions across the country disrupted operations on Sunday. The company said it would run a limited number of trains from around 18:00 BST on Sunday evening, and a full service on Monday. The disruption began when a power outage affected CrossCountry's control centre in Birmingham, causing widespread cancellations.
The operator stated that its primary goal was to restore a near-normal service for customers the following day. A CrossCountry spokesperson said they were operating a limited number of services from 18:00 that evening, primarily on routes towards Leicester and Derby. They are working with National Grid and industry partners to support a full train service on Monday and thanked passengers for their patience during the disruption.
Customers were advised to check their journeys before traveling, and those delayed by 30 minutes or more may be eligible for compensation. Andy Burton, who was traveling from Cromford to Worcester, became stranded in Derby as his planned alternative route via Leicester was also canceled due to the disruption. He expressed frustration at not having alternative train routes available and hoped the service would resume tomorrow.
Transport Secretary Heidi Alexander noted the resumption of some CrossCountry services and the expectation of a full timetable on Monday, praising engineers' efforts to minimize disruption. The National Union of Rail, Maritime and Transport Workers called for a review of railway operational control centers to prevent future power outage-related issues.
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