This CEO was out to dinner when he caught his AI agent wasting $1,000 in tokens. He says ‘insecurity’ is a bigger problem
"A thousand is not that much, I would say, but for one weekend, it's pretty annoying," Maxio CEO Branden Jenkins told Fortune.
CEO Branden Jenkins discovered his AI agent had automatically charged $1,000 during a dinner, leading him to describe insecurity as the bigger issue. Maxio, a private-equity-backed software company, is on track to generate $100 million annually in the next couple of years. Jenkins, the CEO, is also among the top spenders on AI within his organization.
He noted that the $1,000 cost, while not significant, was frustrating because it occurred over just one weekend. Jenkins described his AI agent as "cooking away" during dinner. The incident has become a cautionary tale for corporate America regarding how quickly AI tools can consume resources unnoticed. Jenkins emphasized that his concern is more about employees' "insecurity" about being outpaced by technology and himself.
He explained that while he can write code using AI on his phone, his internal budget is unlimited, which can be both a perk and a liability. Jenkins described how employees waste money by not setting governors on AI usage, leading to runaway conversations and model selection mistakes.
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