Dubai Customs cuts airport clearance from 45 minutes to under five during return rush
Dubai: Dubai Customs has deployed a comprehensive operational plan featuring round-the-clock staffing, advanced screening technology, and digital declaration tools to manage the influx of returning residents and international visitors following the summer break. The plan focuses on ramping up field and operational teams, speeding up customs procedures and deploying advanced technology to keep…
Dubai Customs has streamlined airport clearance procedures, compressing the time from 45 minutes to under five minutes during the peak return season following the summer break. The organization has adopted a multifaceted approach, combining increased staffing, advanced screening technology, and digital declaration tools. Dubai Customs deployed round-the-clock teams, flexibly deployed personnel, and reinforced high-traffic areas, all while utilizing digital services like the smart "iDeclare" tool.
This tool allows passengers to declare personal belongings and gifts digitally, significantly reducing the customs procedure time. The implementation of 77 baggage screening machines and 19 carry-on screening machines, alongside inspection equipment, has facilitated acceleration in baggage screening and improved detection accuracy.
Dubai Customs' strategic role extends beyond operational efficiency; it participates in the 'Back to Dubai' celebration organized by Dubai Airports, adding a human touch to the arrival experience. This approach ensures that the arrival experience reflects Dubai's renowned hospitality, maintaining high service standards while accommodating the surge in passenger traffic.
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