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Cheguei para ser Scrum Master. Não foi isso que aconteceu.

Cheguei ao Itaú Uruguai para ser Scrum Master. Não foi isso que aconteceu. Quando cheguei ao Itaú Uruguai, meu papel era ser Scrum Master. Mas, no caminho, encontrei um problema que me fez ir muito além da agilidade. Era simples de enxergar: não existiam métricas claras de velocidade e qualidade das entregas do banco de forma automatizada e disponível a qualquer momento. Até tínhamos alguns…

I arrived at Itaú Uruguai to be a Scrum Master. It turned out to be more than just that role. When I arrived at Itaú Uruguai, my position was to be a Scrum Master, but along the way, I encountered a problem that led me far beyond the realm of agility. The issue was clear: there were no clear metrics for measuring the speed and quality of the bank's deliveries in an automated and accessible manner.

While we had some scattered numbers, nothing was automated, standardized, or publicly available, nor was it being used to make real decisions. I could have stayed solely in the realm of agility, which was my role. However, I saw an opportunity that went beyond what was written in my job description, and I pursued it.

I dove into JIRA, exploring fields, concepts, and logic that had not been explored by anyone in the area up until then. I spent days and hours thinking about how to build a minimal data architecture that made sense for everyone. This was something entirely new for everyone. I needed to demonstrate, in practice, that handling data and generating dashboards was not an insurmountable challenge.

It took time. Some people supported me wholeheartedly, while others doubted. But I built it, showing results, and gradually, the metrics reached the right people – those who truly pushed the theme forward. And with this, came something even more important: the team's trust. I gained a seat that I didn't have before, becoming a reference for Data & Analytics within the bank's Digital Transformation Management in Uruguay.

Not because it was part of my job description, but because I identified an opportunity, pursued it, and successfully transformed knowledge into business value. This mindset is what I want to carry forward in the next stages of my career: not limiting myself to what is written in my job description, but continuously seeking problems, learning new things, and finding ways to turn data into better decisions. I have a dream to expand this work even further and will keep sharing my journey.

Written by urgent.news from Dev.to's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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