Mumbai Consumer Commission Revives 9-Year-Old Complaint Over ₹30 Chakali Receipt Lacking Product Details
Mumbai, August 21, 2026: The Maharashtra State Consumer Disputes Redressal Commission, after a period of nine years, has come to the rescue of a Dadar resident who alleged that a retailer failed to provide basic details of a Rs 30 packet of chakali purchased by him. The State Commission set aside the District Consumer Commission's decision to dismiss his complaint at the admission stage,…
In August 2026, the Maharashtra State Consumer Disputes Redressal Commission revived a complaint filed against Shreeji Foods, a retailer in Mumbai, regarding a receipt for a Rs 30 packet of chakali. The complaint, initially dismissed by the District Consumer Commission in 2017, alleged that the receipt lacked essential product details such as the product name, manufacturing date, expiry date, and weight.
The State Commission upheld the appeal, dismissing the District Commission's decision as "cryptic" and lacking proper thought. The commission emphasized that the retailer was obligated to provide all details of the product, including those mentioned in the complaint. The State Commission allowed the appeal, directing the District Consumer Commission to admit the complaint and proceed accordingly.
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