MCMC: Scammers turn to RCS, iMessage after hyperlink restrictions on SMS

PETALING JAYA, Aug 21 — Scammers are increasingly using messaging services like Rich Communication Services (RCS) and iMessage to spread phishing links, after SMS hyperlink restrictions were enforced, according to Selangor MCMC Telecommunications Fraud deputy director Mohd Amirul Hakim Abdul Rahim. These messaging services continue to allow link transmission, enabling phishing attempts.

In addition to RCS and iMessage, scammers are also using over-the-top (OTT) services such as WhatsApp and Telegram to distribute phishing links. The MCMC is planning to engage with these platform providers to impose restrictions similar to those applied to SMS. Mohd Amirul stated that the MCMC will verify suspicious content with relevant agencies before taking action to block or remove it.

Investment-related cases will be referred to the Securities Commission Malaysia, while banking-related cases will be verified with BNM or relevant banking institutions. If a content or account is confirmed to be linked to fraudulent activity, MCMC will take blocking action against the messaging, cellular, or SMS services to prevent further dissemination.

The public is advised to stay vigilant against scammers who may trick individuals into opening companies as part of mule accounts schemes. They are encouraged to open bank accounts using the electronic Know Your Customer (e-KYC) process, which verifies their identity using identification documents and facial recognition. If an account is opened without their consent, they should report it to the concerned bank to initiate an investigation.