IndiGo’s ticket booking system faces issues briefly
Teams are working on priority along with the partner to resolve the issue as quickly as possible, IndiGo said and regretted the inconvenience
IndiGo, India's largest airline, experienced issues with its ticket booking system on Friday, August 21, 2026. Passengers were unable to access online services. The airline had also faced booking system problems on Wednesday, August 19, 2026. IndiGo stated on its website that they were experiencing intermittent issues with their core reservation platform, which may have caused difficulties for some customers.
The airline's teams are working on resolving the issue with the partner as quickly as possible and apologized for the inconvenience. The issues have reportedly been resolved and the system is now functioning normally. IndiGo utilizes the Navitaire reservation system and operates approximately 2,200 flights daily, serving various domestic and international destinations.
In July, the carrier carried 80.82 lakh passengers on domestic routes, holding a market share of 67.4 percent.
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