Compensation or ‘con-pensation’: S’pore consumer watchdog warns of e-mail phishing attempts
Upon scrutiny, recipients will realise that these e-mail addresses do not originate from a CASE domain.
Consumers in Singapore should exercise caution when receiving unsolicited emails claiming to come from the country's consumer watchdog, warns the Consumers Association of Singapore (CASE). On August 21, CASE issued a Facebook post alerting the public to phishing emails sent by scammers who pose as CASE officers. These fraudulent emails often inform recipients that they are eligible for compensation related to a dispute that was filed with CASE.
The emails then prompt recipients to click a link and provide personal information in order to complete the reimbursement process, among other actions, according to CASE. In a social media post, the organization urged individuals to take steps to protect themselves from falling for these scams. CASE advised checking email addresses carefully to ensure they do not originate from a CASE domain, avoiding clicking on suspicious links or opening unexpected attachments, and never sharing personal or banking information in response to unsolicited emails.
The organization added, "If you receive an email claiming to be from CASE, take a moment to check before you act. When in doubt, stop, check and verify." Those who have doubts about an email that appears to have been sent by CASE can call 6277-5100 to verify its authenticity.
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