WestJet ordered to scrap weight cap on power wheelchairs

The Canadian Transportation Agency has ruled that WestJet must eliminate its weight restriction on power wheelchairs by July 2027, citing the policy as an "undue barrier" for disabled travellers. The agency's decision follows a case brought by Steven Fletcher, a former federal minister of state for transport. Fletcher was barred from flying with his custom wheelchair on a flight from Winnipeg to Toronto last year.

WestJet argued that the 300-pound weight cap was necessary for flight safety, but the regulator disagreed, stating that the use of "spreader plates" could help distribute the wheelchair's weight in the cargo hold. Fletcher and other advocates claim the weight limit has denied access to air travel for many Canadians and discriminated against people with disabilities.

The regulator will also determine how far in advance passengers using mobility aids must notify the airline of their needs.