Korea Artiz Studio premises taken back by hotel after bridal shop stops operations over unpaid wages
The hotel also confirmed that the studio has outstanding rent, but did not disclose the figure.
Korea Artiz Studio, a bridal shop in Singapore, abruptly ceased operations on August 14 due to unpaid salaries. The Consumers Association of Singapore (CASE) reported receiving 66 complaints from customers who had pre-paid for services between August 14 and 18. The total losses reported by customers amounted to more than $271,000.
On August 20, Carlton Hotel repossessed the studio's premises, placing a notice on the door that stated Carlton Hotel had taken back the premises with effect from August 20. Access to the premises is now restricted without prior authorization from Carlton Hotel. The studio had been renting the space since 2017 and was reportedly in arrears on rent, though the exact amount was not disclosed by the hotel.
The studio had eight employees, each owed at least $2,500 in unpaid salaries. The staff member who left the premises said they attempted to contact their manager in China after their unpaid salaries went unpaid for several days. Some staff members even lodged a police report on August 14. Following the studio's closure, affected customers formed a Telegram chat group with over 250 members, expressing their frustrations over not being able to redeem pre-paid services and seeking refunds.
Three customers who had paid over $3,200 each for wedding packages were informed of the closure one day before their scheduled photoshoot on August 15. Police reports have been lodged, and investigations are ongoing. The Ministry of Manpower and the Central Provident Fund Board have been contacted for further information.
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