Dispose 22-A complaints expeditiously, says Ponguleti
The Minister for Revenue directed officials to immediately forward the complete details of every complaint received through the call centre to the concerned official
Revenue Minister Ponguleti Srinivas Reddy emphasized the importance of expeditiously addressing complaints received through the 22-A prohibited lands call centre. During a teleconference, he assured genuine title holders that the government would support them in their concerns. Officials informed Reddy that approximately 400 calls had been received by the call centre.
He reviewed the complaints being received, their resolution status, and the nature of the issues raised. Reddy instructed officials to promptly forward all complaint details to the relevant tahsildar, RDO, sub-registrar, and other officials. He directed sub-registrars, tahsildars, RDOs, and collectors to handle both pending applications and recent complaints within a short timeframe.
Reddy emphasized that individuals visiting revenue offices should leave with the confidence that their problems would be resolved. He cautioned officials against making independent decisions that could cause hardship to people.
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