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AI to be used for licence renewals and traffic control

The Transport Department (TD) on Thursday said it will begin using artificial intelligence by the end of the year to process online vehicle licence renewals and applications for cross-boundary driving schemes. The AI technology will automatically identify, cross-check, and verify submitted documents, including identity cards, insurance policies, and proofs of address. Deputy Commissioner for…

The Transport Department is set to implement artificial intelligence technology by year-end to streamline online vehicle licence renewals and cross-border driving applications. AI will swiftly verify crucial documents such as identity cards, insurance, and proof of address, handling over 90% of renewals with processing times slashed from ten days to one.

Deputy Commissioner Candy Kwok highlighted that more than half of cross-border driving applications could be automatically approved by the system. The department also plans to pillicate AI in Causeway Bay's busy Gloucester Road and Great George Street intersection in the new year. Chief Engineer Gordon Kwok expects AI to cut pedestrian waiting times by 15-20 seconds by dynamically adjusting traffic signals based on real-time foot and vehicle flow data.

The technology, Kwok emphasized, will not gather licence plate or facial recognition data. The department also recently deployed AI to curtail automated bots from monopolizing online queue slots for driving licences, cutting wait times from two hours to less than 45 minutes.

Written by urgent.news from RTHK English's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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