UAE emergency alerts: What to do when phone alarm sounds and how the system works

In recent weeks, residents in certain regions of the United Arab Emirates (UAE) received emergency alerts due to a perceived aerial threat originating from Iran. These alerts prompted urgent actions to be taken by individuals to ensure personal safety. Here's a detailed account of what to do when an emergency alert sounds in the UAE, how the system operates, and the key protocols to follow.

When an alarm signals a potential threat, the immediate priority is to move to a secure indoor location. Those outdoors should enter the nearest building, avoiding open spaces and remaining away from windows, doors, and any open areas. For those in vehicles, continue driving carefully without stopping on the road or filming the incident.

If feasible, drive to a nearby indoor location and seek shelter. Homeowners or those in enclosed spaces should move away from balconies or windows, and take refuge in the building's central area.

Glass surfaces pose a significant risk during such emergencies due to the potential for shattering from falling debris. Therefore, occupants should stay clear of these areas. Continuous monitoring through building announcements or security systems is advised until an official follow-up message is received, signaling it is safe to resume normal activities.

It is crucial to refrain from disseminating unverified information or sharing doubtful social media posts. Filming or photographing sensitive areas or emergency operations is strictly prohibited in the UAE, as such actions can compromise security measures and reveal operational details to potential adversaries. Authorities emphasize that the early warning system (EWS) is tailored to a person's specific location, thus not all residents will receive alerts, even if a threat is occurring nearby.

In March 2023, the UAE modified its public warning notification system, opting for a more nuanced tone rather than a constant, loud siren. This alteration in the alert system is designed to make notifications clearer and more contextually appropriate throughout the day. The National Emergency Crisis and Disasters Management Authority (Ncema) clarified that alerts are geographically targeted, ensuring that they are promptly sent only to the affected areas, which may vary based on the incident's nature and impact.

Through a sophisticated cell broadcast technology, the UAE's National Public Warning Service (UAE Alert) disseminates emergency messages to the public during crises. This system is accessible to mobile devices that support Arabic and English language alerts, displaying them on the phone without requiring user interaction. Once the alert is received, it remains on the display until the user cancels it, allowing individuals to review the message at their convenience.