OpenAI Expands Zero Data Retention Options for Frontier Model Enterprise Workloads
OpenAI is positioning Zero Data Retention (ZDR) as a scalable privacy control for eligible frontier-model API and enterprise workloads. The policy matters as businesses use more capable models for longer-running and increasingly autonomous work, where prompts, outputs, and related interactions can contain sensitive operational, customer, or proprietary information. On its official API platform…
OpenAI is introducing Zero Data Retention (ZDR) as a privacy control for enterprise workloads using its frontier models. This policy, available upon request, enables organizations to disable logging of customer content for abuse monitoring and model training purposes. Additionally, the store parameter for chat completions and responses is set to false in ZDR contexts, preventing the persistence of prompt and response data.
While some application state or metadata may still be retained, and exceptional safety mechanisms may apply in certain circumstances, the central distinction lies between routine logging of customer content and limited operational or safety handling. OpenAI offers this control at both the organization and project levels, but not every endpoint is eligible for ZDR.
Customers retain ownership of their inputs and outputs, and can control retention durations through Data Processing Addenda and Business Associate Agreements.
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