Monzo down as some users unable to make card payments or transfers
The digital bank said it was "rolling out a fix and moving quickly" to get the service working again
Monzo users are facing difficulties as some are unable to make card payments or transfers due to a technical issue with the digital banking service. The company posted on X that it identified some problems and activated a backup service, Monzo Stand-in, to ensure users could still carry out transactions. However, several users reported that the backup service was not functioning as expected, preventing them from using their cards.
Monzo stated it is working swiftly to resolve the issue and restore full service. Founded in 2015, Monzo is a British digital bank with over 16 million customers worldwide, offering a mobile-first banking experience.
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