IBEDC recovers excess electricity units after system glitch

The Ibadan Electricity Distribution Company (IBEDC) has initiated efforts to recover excess electricity units mistakenly credited to customers due to an internal system glitch. This error, which occurred between April and June 2026, caused some customers to receive more electricity units than they had paid for, according to the company's public announcement.

The glitch led to this discrepancy, which also resulted in affected customers receiving fewer units than expected during recent transactions. IBEDC explained that the old tariff was erroneously applied to some customer accounts during the period, resulting in the over-crediting of units. The company assured that there have been no changes to the Band A tariff, which remains at N209.50 per unit, inclusive of VAT.

Customers who wish to verify if their accounts were affected can contact IBEDC's customer service line by providing their meter number, name, and phone number. IBEDC expressed regret for the inconvenience caused by the system glitch and appreciated the public's understanding as they work to resolve the issue.