How Safaricom’s MyOneApp features will change bonga points, roaming and M-PESA use
Safaricom customers can now redeem Bonga points and manage mobile roaming from My OneApp, as the telecommunications company moves more everyday services onto a single digital platform. The latest update, version 5.2.0, introduces Lipa na Bonga, allowing customers to use accumulated Bonga points to pay for eligible products and services through the app. It also […]
Safaricom's latest update to My OneApp brings significant changes to how customers manage Bonga points, mobile roaming, and various services. The introduction of Lipa na Bonga enables users to redeem their Bonga points directly through the app for eligible products and services, making rewards more visible and accessible. Additionally, customers can now activate or deactivate roaming directly within My OneApp without contacting customer care, a particularly useful feature for travelers.
The update also includes an East Africa roaming bundle, allowing seamless connectivity across the region. These changes streamline the user experience by consolidating routine services under one digital platform, making it more convenient for customers to manage their Bonga rewards, mobile connectivity, and other Safaricom services without switching between different channels.
Written by urgent.news from People Daily Kenya's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
