Government centres complete over 42,000 services in July

Doha, Qatar – In July 2026, Qatar's Government Service Centers completed an impressive 42,227 services to citizens and residents, according to the Civil Service and Government Development Bureau (CGB). This milestone highlights the government's dedication to improving public sector efficiency and achieving the goals set out in the Third National Development Strategy. The information was shared on the interactive 'Sharek' platform, which tracks and monitors government performance.

The Ministry of Foreign Affairs led the way with 18,757 services delivered, complemented by 1,903 customer feedback surveys. The Ministry of Justice followed in second place with 8,730 services processed and 1,127 surveys collected. The Ministry of Labour rounded out the top three with 6,659 services and 499 surveys. Other high-volume entities included the Ministry of Commerce and Industry, with 4,280 services and 540 surveys, and the CGB itself, which handled 1,031 services and 159 surveys.

Lower-volume specialized entities also made significant contributions, with dozens of completed tasks logged by the General Retirement and Social Insurance Authority and the Supreme Judicial Council. User evaluations played a crucial role in refining workflows across all branches.

In recognition of their efforts, the CGB congratulated outstanding civil service employees who demonstrated exceptional performance at government service centers during July. Top individual contributors included Fatima Hamid Al-Maamari from the Ministry of Foreign Affairs, who completed 1,924 transactions, and Ferial Hazzaa Al-Mubarak from the same ministry, who gathered 175 customer surveys.

The CGB emphasized that acknowledging top staff members helps maintain high quality standards and supports the overall administrative capability of the government. Geographic analytics from the Sharek platform demonstrated strong service delivery across Qatar's municipalities, with the Al Hilal Government Service Center handling the most services (18,877) and receiving 1,870 user surveys. Other major hubs included Al Rayyan (11,519 services and 1,188 surveys) and Al Wakra (4,217 services and 1,111 surveys).