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Google Messages RCS breaks with ‘3100’ error for some, especially Galaxy switchers

An issue with Google Messages appears to be breaking RCS for some users, with much of the problem tracing back to Samsung Galaxy devices.

Google Messages RCS breaks with ‘3100’ error for some, especially Galaxy switchers

Google Messages RCS is experiencing issues for some users, particularly those who have switched from Samsung Galaxy devices, according to recent reports on Reddit. Affected individuals are unable to send or receive messages using RCS, instead encountering error code "3100," which translates to "Trouble connecting. Awaiting retry."

This suggests a problem with the device's inability to connect to RCS servers. The issue seems to arise when users upgrade to new devices, such as the Galaxy Z Fold 8, or when switching carriers. Google has provided troubleshooting steps for users, including disabling RCS, clearing data for "Carrier Services," rebooting the device, and re-enabling RCS.

However, success has been inconsistent. Android Authority suggests a six-step process that includes temporarily disabling 2-step verification and clearing Play Services data. Users are advised to try Google's steps before altering 2FA settings, and to re-enable 2FA immediately if it is turned off. Further updates on the issue will be provided as they become available.

Written by urgent.news from 9to5Google's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Read the original at 9to5google.com →

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