Customs detain beauty managers over coerced tactics
Customs have arrested two senior employees of a local beauty retailer following an investigation into alleged aggressive sales practices. The suspects — a 42-year-old man who was the company's financial manager, and a 25-year-old female administrative manager — were taken into custody on suspicion of violating the Trade Descriptions Ordinance. Officers did not rule out making further arrests. The…
Two senior employees of a local beauty retailer have been detained by customs officers amid an investigation into coercive sales tactics. The suspects—a 42-year-old financial manager and a 25-year-old administrative manager—were taken into custody on suspicion of violating the Trade Descriptions Ordinance. Authorities are open to making additional arrests.
The operation followed six complaints lodged against the retailer. Victims alleged the company used aggressive tactics to coerce them into buying skincare products and beauty devices, resulting in financial losses ranging from HK$1,800 to HK$100,000. Officers conducted a search at the company's headquarters to gather evidence, though the company's name remained undisclosed as the case is still under investigation.
The retailer operates multiple stores in Sha Tin, Yuen Long, and Causeway Bay, selling hand and face creams as well as electronic beauty devices. Customs advised consumers to only shop at reputable merchants and to avoid signing sales documents or making payments without fully understanding the product details and prices.
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