66 complaints, S$271K+ in losses: Korea Artiz Studio abruptly ceases operations in S’pore
It also reportedly closed outlets in Taiwan & Indonesia Couples with upcoming wedding shoots at Korea Artiz Studio Singapore are scrambling for answers after the popular bridal photography studio appeared to abruptly cease operations. A notice shared on Reddit on Tuesday (August 18), purportedly displayed outside the studio’s Bras Basah outlet, claimed employees had not […]
Korea Artiz Studio, a popular bridal photography studio with outlets in Singapore, Taiwan, and Indonesia, has abruptly ceased operations, leaving customers scrambling for answers. The studio reportedly closed its Bras Basah outlet in Singapore, citing "internal operational issues" as the reason for unpaid salaries and unclear next steps.
A notice posted outside the studio stated that customers should not visit until further notice to avoid wasted trips. Artiz Studio's photo and album production partner claimed to have over 50 completed photo sets belonging to customers. The Singapore Consumer Association of Singapore (CASE) has received 66 complaints involving more than S$271,000 in prepayment losses, with complainants reporting unresponsiveness and issues with service fulfillment or refunds.
CASE has contacted Artiz Studio to determine the status of scheduled shoots and potential remedies for affected customers. Founded in Busan, South Korea, in 2008, Artiz Studio is a Korean luxury bridal photography brand with global operations. The studio's closure has reportedly extended beyond Singapore, with Taiwanese media reporting the cessation of its Taiwan operations and customers at its Jakarta outlet demanding refunds and compensation.
Written by urgent.news from Vulcan Post's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.