Mumbai Consumer Commission Orders Developer To Provide Amenities, Pay ₹1.10 Lakh

In a recent ruling, the Central Mumbai District Consumer Disputes Redressal Commission has ordered the developers of the Floristaa Valley project in Pune to provide promised amenities and compensate a couple for mental anguish and loss of enjoyment. Mohan and Swati Tekavde, both practicing advocates, purchased a row house named "Lavender-1" in the project but were disappointed when developers failed to deliver basic facilities such as water supply, street lights, and internal roads.

Furthermore, they allege that the project promised recreational amenities like a landscaped garden, community hall, library and reading room, indoor games, swimming pool, parking, and 24x7 security, all of which were not provided over 13 years. The commission, noting the allegations were undisputed, directed the developers to furnish the promised amenities within 60 days and pay a compensation of Rs 1 lakh along with Rs 10,000 for litigation costs.

The developers, who failed to appear before the commission, were proceeded against ex parte. The commission observed that Schedule II of the agreement contained the list of promised amenities, which the developers breached by failing to provide water, street lights, and internal roads. The commission declined to grant relief concerning the conveyance of land to the housing society, stating that the society was not a party to the complaint.