Justice Ministry launches early settlement service for financial claims via Tajer

The Ministry of Justice in Saudi Arabia has launched an early settlement service on the Tajer platform to facilitate the resolution of financial claims. This service provides flexible options for beneficiaries, increasing the likelihood of amicable solutions and settlements between parties. Entities can submit settlement requests within predefined rules and scope.

Beneficiaries are informed of settlement offers through the Najiz platform and have the option to propose alternative solutions within approved choices, leading to agreement among the parties. Beneficiaries can choose from options such as reducing the claim amount, extending the repayment period, or specifying the number and value of installments, offering greater flexibility to suit their circumstances.

The service aims to save time, streamline procedures, and make addressing financial obligations easier. This launch is part of the Ministry's efforts to enhance its services based on beneficiary needs and to redesign the user journey for greater ease and convenience. The ministry plans to leverage artificial intelligence in developing its operations and services, with the service's capabilities evolving in phases to utilize AI for analyzing claims and cases.

AI will automatically suggest the most suitable solutions for each situation within approved frameworks, supporting tailored options and increasing the chances of successful settlements.