GAC launches survey via ‘Sharek’ to enhance services
<p>Doha, Qatar: The General Authority of Customs (GAC), in strategic coordination with the Civil Service and Government Development Bureau (CGB), officially launched a comprehensive public opinion survey to measure community satisfaction with customs services nationwide.</p> <p>CGB noted yesterday on its social media handles that the initiative is being hosted on the digital ‘Sharek’ platform.…
Doha, Qatar - The General Authority of Customs (GAC) has launched a public opinion survey through the 'Sharek' digital platform to gather insights on community satisfaction with customs services across Qatar. This initiative is a key component of the government's strategy to improve public service delivery, increase transparency, and tailor administrative performance to meet citizen needs, according to a statement from the CGB.
The survey aims to understand public awareness of the customs authority's dual mandate to secure society through stringent security measures and to streamline international trade.
By directly soliciting feedback from citizens and residents, government officials hope to pinpoint areas for process improvement, simplify clearance procedures, and elevate overall customer service. Customs operations play a crucial role in Qatar's economy and national security, managing all border transactions and securing supply chains. Officials emphasized that this feedback is vital for modernizing customs processes, ensuring that security remains uncompromised while making the service user-friendly.
The 'Sharek' platform serves as an interactive bridge for the public to share their experiences and suggestions. The CGB called on all community members and business stakeholders to participate in the survey via the Sharek platform, reinforcing that their input directly impacts service enhancements.
Written by urgent.news from The Peninsula Qatar's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
