Survey finds social work needs clearer ethical guidance for AI use
Much like the automobile a century earlier, generative artificial intelligence has arrived in society with significant concerns. Just as cities and towns learned that cars required limits governing their use and development, many disciplines affected by AI are similarly asking what rules should be applied to machines designed to mimic human intelligence.
A new survey conducted by researchers at the University at Buffalo School of Social Work reveals the need for clearer ethical guidelines on the use of AI in social work practice and education. Just as cities learned to regulate cars to ensure their safe integration into society, the fields of social work and academia are calling for rules governing the use of AI, a rapidly advancing technology that mimics human intelligence.
Katie McClain-Meeder, a clinical associate professor and expert in trauma-informed educational practices, emphasizes that AI is not going away and highlights the urgent need for social work professionals and educators to understand its current state and potential impact. The study surveyed 103 social workers with advanced degrees, finding that the vast majority reported receiving little guidance or policies from their employers or agencies regarding AI use.
Social workers identified several potential benefits of AI, such as generating new ideas and enabling clinicians to see more patients. However, they also expressed concerns about ethical issues, confidentiality, and the potential for chatbots to replace human clinicians. The survey results underscore the importance of clear guidelines for ethical AI use in social work, as established by professional bodies like the National Association of Social Workers (NASW) and the Council on Social Work Education (CSWE).
The researchers are initiating a three-year project to examine AI use from an international perspective, with the first step involving the exploration of AI's role in social work across different countries. While some voices advocate for blanket policies that avoid AI in human services, the authors believe that open discussions and careful integration are essential.
As AI becomes more prevalent in human services, social workers and educators must work together to determine its appropriate role, recognizing that difficult conversations can lead to positive outcomes.
Written by urgent.news from Phys.org's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
