GitHub down: Users report issues with website, app and login

Microsoft-owned GitHub experienced an outage on Monday, causing disruptions to several of its primary services. According to reports on outage-tracking site Downdetector, over 800 users experienced difficulties around 7 pm IST. The majority of these report issues with the website (77%) and the app (14%), with a smaller percentage facing login problems (9%). In the United States, more than 2,800 users reported similar issues at the same time.

GitHub has been actively providing updates on the situation through hourly reports. On X (formerly Twitter), the company acknowledged degraded performance across various services, including API requests, Git operations, Actions, and others. As of 9:46 pm, GitHub disclosed that it was encountering a 20% error rate for web experiences and API traffic.

Furthermore, download functions such as archive and raw repository content downloads were experiencing approximately a 50% error rate. Additionally, SAML and OIDC authentication, as well as Team Sync, were impacted by the outage. GitHub stated that it was still investigating the root cause and would continue to provide updates as more information became available and mitigation efforts were implemented.

This outage follows a recent cyberattack on GitHub, where a threat actor reportedly gained unauthorized access to some of the company's internal repositories. GitHub confirmed that unauthorized access had occurred, and claims of access to nearly 3,800 repositories were consistent with the company's investigation.