City Power to host weekly Imbizo over ongoing Johannesburg outages
City Power will hear residents' concerns as illegal connections and theft fuel outages in Joburg.
Johannesburg's City Power has announced it will hold weekly imbizos to address residents' concerns about ongoing power outages. The inaugural meeting will take place in Alexandra, located north of the city, on Tuesday. During these gatherings, both City Power and city officials will be present to listen to and discuss the issues affecting Alexandra residents directly.
The utility has been grappling with several challenges, including illegal connections, infrastructure theft, and low electricity payments. City Power spokesperson Isaac Mangena disclosed that while Alexandra has around 40,000 registered electricity customers, only about 1,600 actively purchase electricity. The company spends approximately 250 million rand monthly to maintain power to the area, yet only generates around 29 million in revenue.
Mangena emphasized that the imbizos serve to rebuild trust between the utility and its customers through direct communication, active listening, and prompt action. He added that these regional imbizos will provide residents direct access to city power leadership and the technical team, with Alexandra being the first location among several areas slated for such engagements in the future.
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