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Citizen’s Account program outlines appeal process for ineligibility decisions

Citizen’s Account beneficiaries deemed ineligible can file an appeal online within 90 days, provided they update their information as required.

Citizen’s Account program outlines appeal process for ineligibility decisions

When a Citizen’s Account beneficiary is deemed ineligible, they have the ability to file an appeal online within a 90-day window. To do so, they must first update their information according to the reason for ineligibility. This can be achieved by logging into their account and navigating to the eligibility section. The program has further clarified the process on its X (previously Twitter) platform.

If there is a change in a beneficiary's income data, they are required to log into their account and update the information in the Beneficiary Profile, under the General Information icon. The updated data will then be reviewed, and eligibility will be reassessed accordingly. The program emphasizes the importance of completing this process within the specified 90-day timeframe after the eligibility result is announced.

Written by urgent.news from Ajel English's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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