Amazon's New User Agreement Seeks To Curb Class-action Suits
Amazon has "reintroduced a clause in its user agreement that seeks to prevent shoppers from filing class-action lawsuits against the online retailer," reports Bloomberg, "inserting a legal buffer between itself and plaintiffs attorneys that it removed five years ago." In an email sent to customers on Friday, the company said a new "arbitration agreement and class-action waiver" will require…
Amazon has reinstated a clause in its user agreement, aiming to stave off class-action lawsuits from shoppers, as per Bloomberg's report. This move saw the company remove the clause five years ago. In an email to its customers on Friday, Amazon announced the introduction of an "arbitration agreement and class-action waiver," compelling shoppers to settle disputes outside the courtroom.
However, shoppers would still be allowed to file small claims cases, which generally cap damages at a few thousand dollars. This update does not ensure binding court adherence; plaintiffs' attorneys could still pursue class-action lawsuits against Amazon, with the final decision resting on a judge. Amazon did not immediately respond to Bloomberg's request for clarification.
They stated that they continually revise their language to "better serve our customers." Amazon claimed that reinstating the arbitration clause would provide customers with a swift, cost-efficient method to address disputes while preserving the option to seek resolution in small claims court.
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