KFC outlet sealed after spoiled chicken complain

On a recent day in Mangaluru, food safety inspectors conducted an unannounced check on a KFC branch situated in the City Centre mall. This investigation was triggered by a customer who had placed an online order and received chicken that was spoiled and had an unpleasant odor. Upon entering the establishment, the inspectors meticulously examined the kitchen, storeroom, and refrigeration units, ultimately sealing off the facility's storage area.

They gathered samples of the food in question and sent them off to a laboratory for detailed analysis.

According to officials from the Food Safety Department, additional legal and administrative measures will be taken once the laboratory results come in. In addition to the KFC incident in Mangaluru, the department also carried out checks in Mysuru city and district, confiscating expired chicken weighing 9 kg from the Rio Meridian Hotel, 68 kg of meat from the Grand Mercure Hotel, and 4 kg of mushrooms from Q Star Hotel. More probing into these cases is being carried out concurrently.

In response to the KFC incident, the restaurant company issued a statement asserting that they are dedicated to maintaining high standards of food safety, quality, and hygiene. They maintain that their chicken is sourced from reliable suppliers throughout the country and strictly adheres to FSSAI regulations, as well as global quality standards.

The company highlighted that their chicken is prepared daily at their restaurants, with each piece undergoing multiple rigorous quality and safety checks from the time it leaves the farm until it reaches the customer. They emphasized their commitment to complying with all applicable laws and regulations and offered customers the opportunity to visit their kitchen and learn about their stringent food handling procedures.