AIOps Is More Than Just a Chatbot
It started with a Discord bot React ChatBotify is an open-source project I maintain, and part of that meant looking after its websites and servers. When things went wrong, the usual routine was to check services, inspect logs, and at times, the fix was as simple as a restart. Sometime in late July 2025, I started playing with a fairly simple idea - what if I could troubleshoot the infrastructure…
AIOps is more than just a chatbot, as demonstrated by the AcornOps platform. The concept originated from a Discord bot called React ChatBotify, which the author maintained as part of its infrastructure. The idea to leverage a chatbot for troubleshooting and recovery emerged after playing with the bot in late 2025. However, the project remained dormant for several months until the author met ning at a design thinking course in January 2026.
Ning's suggestion of expanding the idea into a self-hosted full-fledged AIOps platform reignited interest, transforming the scope of the project. The resulting platform is now called AcornOps, and it represents a significant evolution from the initial chatbot idea. Building AcornOps presented new challenges and required the team to answer many new questions, but the process was also exciting and educational.
AcornOps has progressed substantially since its inception and there is much more to share about the platform itself in future articles. As AcornOps continues to evolve, the team remains focused on developing a robust AIOps experience. While much work remains to be done, the author is enthusiastic about exploring the possibilities of AIOps and looks forward to sharing more about AcornOps in the future.
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