Superheroes, flashy cars, and show dogs: One CEO has to make room for them all

Joyce Leveston, the first female CEO of New York City's Javits Center, began her career as a telephone operator at the convention center she now oversees. Leveston, 61, joined the organization in March 2025, becoming the first woman to lead the 40-year-old facility. She oversees about 145 events annually and employs over 3,000 people, including electricians, forklift drivers, accountants, and salespeople. Many employees have worked at the center for over two decades and some are related to each other.

Leveston's career trajectory is a testament to her dedication and approach to work. After graduating with a degree in communications, she started as a switchboard operator and gradually climbed the ranks, learning the business by obtaining industry certifications and mastering her craft. Leveston advises focusing on excelling in one's current role rather than chasing higher positions. She believes that by performing well in the job you have, you eventually get the title you desire.

Leveston's career has also taught her the importance of being decisive and prepared. She recalls vetoing an exhibitor's plan to lower Michael Jackson from the ballroom ceiling, choosing instead a safer alternative. This decision showcases her ability to make tough calls and prioritize safety. She also emphasizes the value of building a strong team and trusting them to do their jobs. Leveston believes that taking time off to see if the organization can function without her leadership is a good test of team capability.