How to tell if your AI platforms’ accounts have been hacked

Detecting unauthorized access to your AI platform accounts is crucial for maintaining security. Similar to other online services, AI platforms like ChatGPT, Claude, and Perplexity are susceptible to hacking attempts. TechCrunch provides a comprehensive guide to help users protect themselves in such situations. The following outlines the steps to verify if your AI platform accounts have been compromised.

For ChatGPT, begin by opening the platform on your computer's browser, locate your username in the bottom left corner, and proceed to "Settings." Within "Settings," navigate to "Security and Login," then click on "Active Sessions." This section displays the devices currently logged into your ChatGPT account. If you notice any unfamiliar devices, you have the option to log out or log out all devices.

To change your password, log out of your account first. Then, return to ChatGPT's website, click "Log in" in the bottom-left corner, enter your email address, click "Forgot password," and finally "Continue." An email containing a six-digit code will be sent to you. Enter this code on the ChatGPT login page, click "Continue," and input a new password.

You can also utilize the "reset your password" link in the received email for detailed instructions.

Claude, another AI platform, operates slightly differently. Upon opening Claude in your browser, click your username in the bottom-left corner, select "Settings," and then "Account." Here, you'll find your "Active sessions." If anything appears suspicious, hover over it, click the three vertical dots appearing on the right, and choose either "Log out" or "Terminate."

For comprehensive security, you can click "Log out of all devices." Once you've taken these steps, re-enter your email address to log back into your account. Note that Claude does not support password usage, so there's no password to alter.

Perplexity, an AI-powered search engine, does not display logged-in devices. If you suspect unauthorized access, log in to Perplexity in your browser, click your username in the bottom-left corner, go to "All settings," and finally click "Sign out of all sessions" followed by "Confirm." You'll then be able to log back in by entering your email address.

Upon successful login, an email with a unique six-digit code will be sent to you. Input this code on the website to regain access, or alternatively, click the "Sign in" button in the email to log in directly.