EY is creating a 'value realization' office to make sure its AI spending pays off
AI can't be managed by any existing department, so the Big Four firm EY is creating a new one. It's called the AI Value Realization Office.
EY, the Big Four professional services firm, has established an AI Value Realization Office to oversee its AI strategy and ensure that spending on the technology translates into measurable returns. Dan Diasio, EY's global consulting AI leader, explained that the firm expects the office to be fully operational within a few months.
Diasio emphasized that AI spending can cut across multiple functions, including IT, finance, sales, HR, and operations, and that traditional departmental budgeting can lead to leaving valuable opportunities on the table. The AI office will govern the value strategy, focusing not only on the financial return on investment but also on the broader impact of AI initiatives on business performance.
EY has committed $1.4 billion to its EY.ai platform, and the firm's implementation of an AI router behind its specialized tools has reduced token consumption by 60%. As companies become more aware of the actual costs of AI, they are seeking guidance on how to organize themselves as they scale AI. While many clients have not yet set up dedicated AI offices, EY expects this trend to evolve over time.
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