ArthMitra
Building ArthMitra: A Financial Literacy Voice Agent for India When it comes to financial literacy, many people face a massive barrier: the jargon, the complex documents, and the sheer volume of information. Whether it's understanding eligibility for government schemes like PM-KISAN, checking the latest savings interest rates, or identifying a fraudulent SMS, navigating financial services can be…
ArthMitra is a voice-first financial literacy assistant designed for Indian users to help them navigate complex financial information. The assistant, named Anisha, uses an Indian English voice profile powered by Murf Falcon to provide natural and trustworthy guidance. Anisha can fetch live currency exchange rates, check eligibility for government schemes, and retrieve the latest fixed deposit and savings rates from major Indian banks.
If a user needs help with complex issues, Anisha can hand off the conversation to a specialist agent or escalate the request to a human support team. The assistant can remember past interactions with returning users, greet them by name, and recall their previous questions for a personalized experience. Anisha supports code-mixed conversations, allowing users to blend Hindi and English naturally.
The development process faced two main challenges: code-mixed pronunciation issues and hallucinating scheme eligibility. To address the pronunciation issue, a simple guardrail in the system prompt ensured that the text-to-speech engine received native script text, resulting in natural-sounding pronunciation. For the eligibility issue, the assistant was instructed never to explain schemes from memory and instead fetch deterministic answers based on a local JSON dataset of scheme rules.
Written by urgent.news from Dev.to's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
