NCAA to Automate Baggage Tracking to Eliminate Missing Luggage, Delays
Chinedu Eze In order to end the incidents of missing luggage or delays both in domestic and international flights, the Nigeria Civil Aviation Authority (NCAA) has announced the introduction of
The Nigeria Civil Aviation Authority (NCAA) announced plans to automate baggage tracking using Radio Frequency Identification (RFID) technology across Nigerian airports. This decision comes after receiving numerous complaints from passengers concerning missing luggage and flight delays. The new system is designed to provide real-time, non-line-of-sight visibility of checked luggage, replacing the traditional barcode-centric framework.
According to Michael Achimugu, the Director of Public Affairs and Consumer Protection, baggage-related complaints have been a significant source of frustration for travelers, often leading to delays and cancellations. The RFID technology, which uses tiny microchips and antennas to broadcast location data via radio waves, will enable scanners to read multiple tags without the need for a direct line-of-sight.
This will prevent misrouted items from entering the hold and make it virtually impossible to accidentally load a bag destined for Kano onto a Lagos-bound aircraft. With this new system, airlines will have up to seven days to locate and reconcile short-landed baggage, as opposed to the current seven-day window.
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