KRA urges taxpayers to use alternative dispute resolution to settle tax matters

The Kenya Revenue Authority (KRA) is urging tax payers facing disputes to explore Alternative Dispute Resolution (ADR) as a simpler way to resolve disagreements with the tax authority. In a statement on Thursday, KRA encouraged taxpayers to apply for ADR by filling out the necessary form and submitting it along with supporting documents to the Tax Dispute Resolution Office.

KRA stated that resolving tax disputes can be easier than believed and that taxpayers should consider the ADR process instead of allowing issues to escalate. To use the ADR process, taxpayers must complete the ADR application form and submit it with all relevant supporting documentation to the Tax Dispute Resolution Office in Ushuru Pension Towers, Block B, 7th Floor.

KRA has also provided an online link for taxpayers to access the ADR application process. The initiative aims to give taxpayers a way to discuss their concerns with the tax authority and strive for mutually agreeable solutions, avoiding prolonged formal dispute processes. Through dialogue between parties, ADR encourages clarification of disputed tax matters and paves the way for both sides to work toward a resolution.

Taxpayers interested in the ADR process can obtain the application form through the KRA-provided link and submit the completed form with the required documents to the Tax Dispute Resolution Office.