Insurer ‘rejects’ late husband’s critical illness claim, widow gets Rs 50 lakh payout
The Fatehabad District Consumer Commission in Haryana has ordered critical illness insurer Cigna TTK to pay Rs 50 lakh to the widow of a man whose claim was allegedly rejected, after he died of heart disease. The commission ruled that the insurer's rejection of the claim, which was filed by the widow after her husband's death, caused her significant monetary loss, harassment, and mental anguish.
The insurer had repudiated the claim in December 2021, more than a month after the man had already passed away. The widow had filed a legal notice to the company but received no response or payment, leading her to approach the consumer commission. The commission found that the insurer had failed to prove the husband's death was not due to a critical illness and that the woman was not responsible for maintaining hospital records.
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