The hidden cost of ‘gray work’: Why manual processes are draining your team
More often than not, an employee is hired with a specific function in mind, but many are finding themselves taken away from these responsibilities to take care of administrative tasks that don’t directly create value. These tasks are usually overlooked and left unaddressed because the actions themselves are small. However, over time, it can drain […] The post The hidden cost of ‘gray work’: Why…
We haven't written up this one. e27 has the full story — the link below goes straight to it.
