SA’s DigiCargo tackles port inefficiencies with AI
The local start-up takes its port digitisation platform into Africa, targeting paper-based processes in vehicle freight operations.
South African start-up DigiCargo has developed a software platform aimed at simplifying port operations across Africa and the Middle East. The platform, which was created by James Zwane and Marlon Murahwa, focuses on replacing paper-based vehicle tallying in roll-on/roll-off (RoRo) freight operations, which have traditionally relied on paper tally sheets.
Murahwa explains that DigiCargo's main client, SA Cargo Services, approached them with issues they were encountering in ports, prompting the development of the Stevedoring App. The app utilizes a vehicle identification number, barcode, QR code, camera, or manual entry to record vehicles, all of which can be done in just three taps and about nine seconds, capturing the vehicle's location and driver.
The app operates offline in port environments where connectivity might be unreliable, with data synchronized once a connection becomes available. It also includes AI features, like digital twins of shipping yards and vessel decks, and integrates with shipping documents, vessels, and shipping yards.
DigiCargo's solution targets smaller and mid-sized port operators, providing functionality that is typically associated with expensive terminal operating systems. The platform has already tallied over 700,000 vehicles for SA Cargo Services at ports in Durban, Port Elizabeth, and East London.
Looking forward, DigiCargo is planning to offer its SaaS model to ports in Ghana and is participating in the West Africa Trade Show in Accra. The company aims to address inefficiencies in port operations caused by the lack of a standardized system, poor communication, and the unreliability of paper-based processes.
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